This is a great way to set expectations for response times if a customer reaches out outside of your business hours. As we have reviewed before, WhatsApp APIs is an application software program that was launched with large, and medium companies in mind. It enables customers to automate communication and also use Whatsapp business to communicate with multiple people at the same time. Every social media platform has its policy and so does Whatsapp. Failing to abide by them will lead to the suspension of your business account.
Making voice and video calls
The only thing you need to do is to edit it and place some necessary information about your business. Once you have completed the application process, it’s verification time! Whatsapp will verify the business that it is operating in the country where WhatsApp is available, meets the Facebook Business standards, and is also registered. It is an application programming software that has no front-end interface or app.
Like I said before, to track your engagement and response rate you can do it manually or through WhatsApp business API automation or a third-party tool. WhatsApp Business API is a direct integration that allows businesses to use WhatsApp go messaging.
How to Convert Your Personal WhatsApp to WhatsApp Business Account
You can send promotional messages, product updates, upcoming events, etc. Which can help to increase customers’ engagement, loyalty and drive sales. Think of using Whatsapp for sales and marketing as a Golden opportunity to offer personalized service to your audience and also improve your business marketing strategy. You don’t need to leave alone this golden opportunity; it’s time to follow suit with other companies.
Don’t forget that your WhatsApp business profile is a key to unlocking the door of opportunities, make sure you update them with accurate information. Sending too many messages can lead to account suspension as some users find this highly offensive. Make an analysis to know what works best for your audience, how frequently you should send messages, and which time of the day or which day of the week works best.
Read more about WhatsApp Business API here.